Effective Date: 19 October 2025
Last Updated: 19 October 2025
Welcome to CAVEMARK (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from www.cavemark.co.uk.
1. Information We Collect
When you use our website, we may collect the following information:
a) Personal Information
Name
Email address
Phone number
Billing and shipping address
b) Payment Information
We process payments securely through PayPal or Stripe (via WooCommerce).
We do not store your full card details on our servers. Payment information is encrypted and handled by the payment providers.
c) Technical Data
IP address
Browser type and version
Device information
Cookies and usage data (see Section 8 below)
2. How We Use Your Information
We use your data to:
Process and deliver your orders
Send order updates and confirmations
Respond to your inquiries or support requests
Improve our products and services
Comply with legal and tax obligations
Send promotional updates (only if you opt-in)
3. Data Storage & Security
Your information is stored securely on encrypted servers.
We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.
4. Sharing Your Information
- We only share your information with:
- Payment processors (e.g., PayPal, Stripe)
- Shipping providers (e.g., Royal Mail, Evri, DPD)
- Website hosting and analytics partners (e.g., WordPress, Google Analytics)
We never sell your data to third parties.
5. Your Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data (“Right to be Forgotten”)
- Withdraw consent for marketing at any time
- Request a copy of your stored data
- To exercise any of these rights, email us at contact@cavemark.co.uk
6. Data Retention
We retain your order and account information for up to 6 years for accounting and legal purposes, unless you request deletion earlier.
7. Cookies Policy
We use cookies to:
- Enable site functionality (shopping cart, checkout, etc.)
- Analyze traffic and improve user experience
- Remember your preferences
- You can manage or delete cookies from your browser settings anytime.
8. Marketing Communications
We may send updates or offers only if you opt-in.
You can unsubscribe from our emails at any time using the link provided in the message.
9. Links to Other Websites
- Our website may contain links to other websites.
We are not responsible for their privacy practices or content.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: contact@cavemark.co.uk
whatsApp: +447405917801
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
Updates will be posted on this page with the new “Effective Date.”
